We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Embrace the chill of winter with our revolutionary Thermal Ski Socks. Whether you’re hitting the slopes, embarking on an outdoor adventure, or simply lounging at home, these socks are your ultimate companion against the cold. Featuring a unique three-zone heating system, they envelop your entire foot – from the front sole to the toes – in soothing warmth, a significant upgrade from standard heated socks that focus only on the sole. Immerse yourself in the cozy embrace of these socks and say goodbye to cold feet forever.
These heated socks are ideal for a wide range of activities such as skiing, cycling, motorcycling, hiking, fishing, hunting, and other outdoor events. Their versatility makes them a must-have accessory for anyone facing the winter’s harshness.
Our commitment to quality and customer satisfaction shines through in these socks. With continual improvements and updates based on customer feedback, we strive to deliver not just a product, but a solution to your winter woes. The high-quality imported materials and the dual cable charging system for the 7.4V UL/CE certified 2200mAh lithium-ion batteries emphasize our dedication to providing a superior, long-lasting product.
Using these socks is a breeze. Simply charge the batteries, connect them to the socks, and choose your desired temperature. When it’s time to clean, remove the batteries and either hand wash or use a washing machine with a sack bag for extra protection.
We stand by our product with a hassle-free return policy within 7 days of receipt, and a one-year free repair service for any quality issues. Additionally, we offer a six-month free repair service for any issues with the charger or battery.
Don’t let the cold hold you back. Order your pair now and step into a world of warmth and comfort like never before!
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